# Invalid Permissions

### Checklist

* [ ] Verify that ERM has "Administrator."
* [ ] Verify that ERM is above all the roles it needs to manage.
* [ ] Verify that ERM can see your logging channels.

### Verify that ERM has "Administrator."

* Go to your servers **settings**.
  * Click on **Integrations**.
  * Search up **ERM** and click on it.
  * Scroll down to **Bot** and verify that under **Granted Permissions**, the **Administrator** field is checked.

- [x] Verify that ERM has "Administrator."

### Verify that ERM is above all the roles it needs to manage.

* Go to your servers **settings**.
  * Go to **Roles**.
  * Drag the **ERM** integration role above all of your on duty roles.

- [x] Verify that ERM is above all the roles it needs to manage. 

### Verify that ERM can see your logging channels.

* Go to your logging channel(s). *Don't know what this is? This may help:* [#configuring-logging-channels](https://docs.ermbot.xyz/home/modules/configuration#configuring-logging-channels "mention")
  * In the member list on the right of your screen, ensure that you can see ERM in that channel. You can also run `>ping` in that channel and see if ERM responds. If it does not, follow the instructions below.
    * Hover on your logging channel(s) and click on the settings icon that appears in the very right of the channel.
      * Click on **Permissions** and, under **Advanced Permissions**, click on the **Plus icon.**
      * Search for **ERM**, scroll down to the bottom, and click on the **ERM** under the **Members** tab. It should have the ERM logo to the left of it. If it does not, you have not scrolled down far enough to get to the members tab.
      * Once you click on the **ERM** with the logo to the left of it, unde **General Channel Permissions**, click the check for **View Channel**.
      * Under **Membership Permissions**, click on the check beside Send Messages.

- [x] Verify that ERM can see your logging channels.

### :confused: Still having issues?

We can't cover everything in the documentation. If you're still having issues, click on the **ERM Support** tab in the navbar of this website.