❓Invalid Permissions

In order for ERM to work, it needs proper permissions in all of your server.

Checklist

• Verify that ERM has "Administrator."

• Verify that ERM is above all the roles it needs to manage.

• Verify that ERM can see your logging channels.

Verify that ERM has "Administrator."

• Go to your servers settings.

  • Click on Integrations.

  • Search up ERM and click on it.

  • Scroll down to Bot and verify that under Granted Permissions, the Administrator field is checked.

• Verify that ERM has "Administrator."

Verify that ERM is above all the roles it needs to manage.

• Go to your servers settings.

  • Go to Roles.

  • Drag the ERM integration role above all of your on duty roles.

• Verify that ERM is above all the roles it needs to manage.

Verify that ERM can see your logging channels.

• Go to your logging channel(s). Don't know what this is? This may help: Configuring Logging Channels

  • In the member list on the right of your screen, ensure that you can see ERM in that channel. You can also run >ping in that channel and see if ERM responds. If it does not, follow the instructions below.

    • Hover on your logging channel(s) and click on the settings icon that appears in the very right of the channel.

      • Click on Permissions and, under Advanced Permissions, click on the Plus icon.

      • Search for ERM, scroll down to the bottom, and click on the ERM under the Members tab. It should have the ERM logo to the left of it. If it does not, you have not scrolled down far enough to get to the members tab.

      • Once you click on the ERM with the logo to the left of it, unde General Channel Permissions, click the check for View Channel.

      • Under Membership Permissions, click on the check beside Send Messages.

• Verify that ERM can see your logging channels.

😕 Still having issues?

We can't cover everything in the documentation. If you're still having issues, click on the ERM Support tab in the navbar of this website.